SCH plays a key role in maintaining the Port of Southampton’s position as Europe’s leading port for cruise ship turnaround operations.

Our specialist service starts from the moment we secure the ship alongside. The movement of thousands of passengers and hundreds of tonnes of stores demands a well planned and executed operation, driven by our commitment to ensure that passengers enjoy a seamless transition on or off ship.

Our teams of experienced baggage handlers move luggage carefully and securely onto the ship or into clearly laid out baggage halls for disembarking passengers to collect. We also provide support to passengers who need personal assistance with baggage or specialist wheelchair care, utilising our trained wheelchair personnel.

Cruise ship turnarounds often mean receiving on the quayside and loading considerable volumes of hotel, food and beverage stores. Whether the movement is by fork lift, telehandler, platform, cage or conveyor, we have the equipment and expertise to transfer stores rapidly and efficiently from quayside to ship.

Our experience ranges from handling some of the world’s biggest cruise ship callers to smaller, specialist vessels. We recognise the specific requirements of passenger handling at both ends of the spectrum.

Through our sister companies, we also provide ancillary services such as security, delivered by SIA trained personnel, and vehicle reception, parking and valeting services – all part of the comprehensive operation that makes SCH the preferred choice for cruise lines who insist on premier port service.